Imagine receiving a letter informing you that you've passed away, even though you're very much alive. That's exactly what happened to over 500 patients in Maine, thanks to a computer system error at MaineHealth, the state's largest healthcare provider. The mistake, which occurred on October 20, involved sending condolence letters to patients, mistakenly listing them as deceased. While no patient was actually listed as dead in their medical records, the error was deeply unsettling for those affected. One patient, who wished to remain anonymous, described the experience as 'really shocking and upsetting'. She contacted MaineHealth to confirm her well-being and expressed concern about the potential consequences if her death had been registered. Adding to the complexity, she also had an outstanding bill with the healthcare provider. The patient recounted a conversation with a hospital employee who acknowledged the issue and promised an apology letter. However, the employee's reassurance that she was 'still alive and well' didn't fully ease her worries. The incident comes as a shock, especially after a recent lawsuit where a Maine civil jury awarded $25 million to a woman whose daughter died due to a misdiagnosis. This highlights the potential for similar errors to have severe real-world consequences.
MaineHealth's Shocking Mistake: Sending Death Notices to the Living (2025)
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